Sep 14, 2018 11:21:16 AM

Wirecard and Cognigy facilitate smooth payments in conversational commerce

Wirecard, the global leader in innovation for digital financial technology, is introducing digital payment integration for conversations with chatbots, together with Cognigy, the leading provider of conversational AI software solutions. As a result, for the first time, online customers from Germany and the USA are able to go through the entire purchasing process, including checkout and payment, whilst carrying out a dialogue with a virtual sales consultant, without having to leave the application. With the integrated payment solution, the customer can pay via credit card, iDeal or PayPal.

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Sep 12, 2018 1:12:48 PM

Cognigy.AI 3.1 Released

Pressemeldungen, In the news, Enterprise, Community

Today, after months of hard work, we're releasing Cognigy.AI 3.1 - jam-packed with amazing features that continue to bolster Cognigy's position at the forefront of conversational AI.

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Aug 29, 2018 10:00:00 AM

Conversational AI in Marketing

Voice, News, Chatbots, Product

Marketers face the same challenges across all sectors:

  1. How to create the best customer experience along all parts of the customer journey and that across all possible engagement methods

  2. How to get customers the most relevant and personalized information at the right time

  3. How to optimize lead conversions or webshop/e-commerce revenue

Setting up such multichannel experiences is much easier with chatbots than with apps or websites.

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Aug 9, 2018 10:00:00 AM

Whatsapp launches Business API

Chatbots, Inspiration, Enterprise, Community

WhatsApp announced the launch of its Business API, which allows enterprises to connect with their customers over WhatsApp, similar to how enterprises are already using Facebook Messenger.

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Aug 7, 2018 10:00:00 AM

Cognigy speaks with Alexa in all languages

Voice, News, Chatbots, Product

Language is the most natural form of interaction that is innately available to us, and so the success of voice assistants like Amazon Alexa is not surprising.

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Jul 31, 2018 11:34:26 AM

Cognigy Named a Cool Vendor in Gartner’s Cool Vendors in AI for Conversational Platforms

Press releases

SAN FRANCISCO / DÜSSELDORF June 31, 2018 - Cognigy, a leader in Conversational AI software solutions, announces that it has been named a Cool Vendor in the Gartner's Cool Vendors in AI for Conversational Platforms report. The report evaluates emerging vendors from the field of Conversational Platforms “that application leaders should watch in order to take advantage of the disruption they will bring to all markets.”

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Jul 24, 2018 11:29:36 PM

FREE COGNIGY.AI 3.0 EDITOR TRAINING RELEASED

Insider, News, Chatbots, Enterprise, Community

After releasing the free user training some days ago, Cognigy today released a free editor training course on Udemy. The course is targeted at editors that will use the Cognigy.AI Conversational AI Platform to build conversational AIs. 

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Jul 24, 2018 10:00:00 AM

Cognigy and Acando announce partnership for better customer experience

Partner

Cognigy and Acando, a management and IT consultancy, are delighted to announce their future cooperation providing new solutions to enterprise customers. 

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Jul 23, 2018 11:23:39 AM

Cognigy loves Salesforce

Inspiration

How to natively integrate Cognigy.AI with Salesforce Einstein and Sales Cloud for amazing customer experiences.

Salesforce’s outstanding solutions in marketing and sales technology power some of the most extraordinary customer experience solutions globally. With the acquisition of MetaMind in 2016, Salesforce added significant AI capabilities to its stack, ranging from machine learning based image recognition to advanced natural language processing (NLP) for intent detection.

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Jul 22, 2018 5:45:15 PM

FREE COGNIGY.AI 3.0 USER TRAINING RELEASED

Insider, News, Chatbots

Today Cognigy released a free user training course on Udemy. The course is targeted at end-users that will use the Cognigy.AI Conversational AI Platform in their day-to-day business. This course will be followed up with an Editor course within the next weeks.

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