SAN FRANCISCO / DÜSSELDORF – June 31, 2018 - Cognigy, a leader in Conversational AI software solutions, announces that it has been named a Cool Vendor in the Gartner's Cool Vendors in AI for Conversational Platforms report. The report evaluates emerging vendors from the field of Conversational Platforms “that application leaders should watch in order to take advantage of the disruption they will bring to all markets.”
Cognigy’s Conversational Platform, COGNIGY.AI, redefines how enterprises design, build, and manage AI-driven conversations with each and every customer across channel, device, or engagement method.
“We couldn’t be prouder to be identified by leading analyst firm, Gartner, as a Cool Vendor in the rapidly advancing Conversational AI industry.” said Phillip Heltewig, CEO of Cognigy. “Communication is at its best when people have natural conversations. Give them that freedom and business will move faster. Our mission is developing the COGNIGY.AI Conversational Platform to help our customers stay current with their customers’ expectations by scaling smart conversations effectively. We feel that inclusion in the Gartner Cool Vendor report validates the direction we continue to lead.“
Each year Gartner publishes Cool Vendor research which is designed to note interesting, new and innovative vendors, products and services.
A complimentary copy of the Gartner's Cool Vendors in AI for Conversational Platforms report is available on the Cognigy website.
Get more information about Cognigy on www.cognigy.com.
Gartner, Cool Vendors in AI for Conversational Platforms, Van L. Baker, Werner Goertz, Jason Wong, 24 July 2018.
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Cognigy.AI, the premier Conversational AI Platform, enables brands to design, build, and manage smart conversations in one location across any channel such as Facebook Messenger, Alexa, Slack and many others.
It helps companies to improve service and loyalty, decrease costs, speed growth, free up resources, and stay at the forefront of customer expectations.
Cognigy customers include: Henkel, Dr. Oetker and BMW Group. www.cognigy.com