Cognigy recommends studying Gartner's Hype Cycle report for Customer Service and Support Technologies, 2019. Gartner says,“The Hype Cycle document is targeted at application leaders tasked with helping business units select and deploy emerging customer service and support (CSS) technologies.“Read More
Use Conversational AI to bond with your customers and offer them unprecedented personalized service across all modern channels.
Düsseldorf, Germany/ Tokyo, Japan, 2019-11-14 - Cognigy, a global leader in Conversational AI, announced a strategic partnership with easyDialog, a consulting firm for voice technology and natural language dialog systems based in Tokyo, Japan. Cognigy and easyDialog will collaborate to offer seamless conversational user experiences for customers and employees.Read More