News

Sydney (AUS)/ Düsseldorf (GER), December 03, 2019 +++ Cognigy, the market leader in Conversational AI, today proudly announces a strategic addition to their senior management team and the opening of its first office in the Asia Pacific (APAC) region.

San Francicso (USA)/ Düsseldorf (GER), November 25, 2019 +++ Cognigy, the leading enterprise software vendor for self-service conversational artificial intelligence (AI) automation, today announces its second round of financing. The company secured a Series A funding round led by technology venture capital groups: DN Capital, Nordic Makers and Inventures. Cognigy is now poised to accelerate its expansion in the US market. 

Cognigy recommends studying Gartner's Hype Cycle report for Customer Service and Support Technologies, 2019. Gartner says,“The Hype Cycle document is targeted at application leaders tasked with helping business units select and deploy emerging customer service and support (CSS) technologies.“  

Düsseldorf, Germany/ Tokyo, Japan, 2019-11-14 - Cognigy, a global leader in Conversational AI, announced a strategic partnership with easyDialog, a consulting firm for voice technology and natural language dialog systems based in Tokyo, Japan. Cognigy and easyDialog will collaborate to offer seamless conversational user experiences for customers and employees. 

Düsseldorf, Germany/ Espoo, Finland, 30.10.2019 – Cognigy, a global leader in Conversational AI, announced a strategic partnership with Ainia, a leading service communication solution provider based in Finland. Cognigy and Ainia will work together to improve operational efficiency and increase customer and employee satisfaction through Conversational Self-Service Automation.

If you have ever started a self-service bot project, you might have hit this roadblock: Your bot is great and now you “just” want to embed it into your website.

This week, we announced the release of Cognigy.AI 3.4 - the newest release of our industry-leading Conversational Automation Platform.

There are two things you need to know about automation in the enterprise:

Chatty Things by Sascha Wolter – entertaining, informative and more than just a series!