Sydney (AUS)/ Düsseldorf (GER), December 03, 2019 +++ Cognigy, the market leader in Conversational AI, today proudly announces a strategic addition to their senior management team and the opening of its first office in the Asia Pacific (APAC) region.
Read MoreCognigy extends its APAC presence
Cognigy Secures Series A Funding to Lead the US Market in Conversational AI
San Francicso (USA)/ Düsseldorf (GER), November 25, 2019 +++ Cognigy, the leading enterprise software vendor for self-service conversational artificial intelligence (AI) automation, today announces its second round of financing. The company secured a Series A funding round led by technology venture capital groups: DN Capital, Nordic Makers and Inventures. Cognigy is now poised to accelerate its expansion in the US market.
Read MoreHype Cycle for Customer Service and Support Technologies, 2019
Cognigy recommends studying Gartner's Hype Cycle report for Customer Service and Support Technologies, 2019. Gartner says,“The Hype Cycle document is targeted at application leaders tasked with helping business units select and deploy emerging customer service and support (CSS) technologies.“
Read MoreCognigy expands its presence in Asia by partnering with voice technology expert easyDialog
Düsseldorf, Germany/ Tokyo, Japan, 2019-11-14 - Cognigy, a global leader in Conversational AI, announced a strategic partnership with easyDialog, a consulting firm for voice technology and natural language dialog systems based in Tokyo, Japan. Cognigy and easyDialog will collaborate to offer seamless conversational user experiences for customers and employees.
Read MoreCognigy expands its European business by partnering with Ainia in Finland
Düsseldorf, Germany/ Espoo, Finland, 30.10.2019 – Cognigy, a global leader in Conversational AI, announced a strategic partnership with Ainia, a leading service communication solution provider based in Finland. Cognigy and Ainia will work together to improve operational efficiency and increase customer and employee satisfaction through Conversational Self-Service Automation.
Read MoreMeet even the toughest design guidelines with Cognigy’s webchat
If you have ever started a self-service bot project, you might have hit this roadblock: Your bot is great and now you “just” want to embed it into your website.
Read MoreWhat's your business case for Conversational AI?
Cognigy.AI 3.4 Released
This week, we announced the release of Cognigy.AI 3.4 - the newest release of our industry-leading Conversational Automation Platform.
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