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Jul 23, 2019 4:40:00 PM

Cognigy supercharges Twilio Conversational AI

Press releases, Partner, Product, Custom Module, Customer Experience, Twilio, Conference, Twilio Flex, Twilio Signal, Twilio Autopilot

Cognigy showcases advanced Conversational Automation solutions at Twilio SIGNAL 2019 - the Customer & Developer Conference in San Francisco, August 6-7, 2019.

At the show, Cognigy will announce an out-of-the-box, one-click integration of its advanced Conversational Automation Platform with Twilio Autopilot, Flex, Programmable Voice and Programmable SMS (+ WhatsApp). With this integration businesses can automate customer contact center operations at an unprecedented depth and quality.

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Jun 11, 2019 2:58:21 PM

Boost your Service Management with the new ServiceNow Connector

Product, Enterprise, Cognigy, Connector, Custom Module, servicenow, Service Desk

Imagine you could get the latest status of a given Incident, by simply asking a conversational AI. Gone are the days of browsing endlessly through portals and intranets to find the correct information. 

Cognigy.AI now ships with an out-of-the-box integration for ServiceNow, a fully-fledged ITSM and digital workflow management solution that is used by more than 3000 organizations world-wide. ServiceNow is commonly used for all ITSM related processes like Incident and Problem Management and is also used to automate customer service processes.

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May 24, 2019 3:41:00 PM

Give your agile projects a voice with the new Jira Software Connector

Product, Enterprise, Cognigy, Connector, Custom Module, Jira, Atlassian

Give JIRA superpowers with Conversational AI

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