Demo request
Nov 20, 2019 3:31:50 PM

Hype Cycle for Customer Service and Support Technologies, 2019

Chatbots, ConversationalAI, Cognigy, Gartner, Customer Experience, User Experience, Customer Service, Conversational Automation, Virtual Agents, Customer Engagement, Hype Cycle

Cognigy recommends studying Gartner's Hype Cycle report for Customer Service and Support Technologies, 2019. Gartner says,“The Hype Cycle document is targeted at application leaders tasked with helping business units select and deploy emerging customer service and support (CSS) technologies.“  

Read More