Demo request
May 14, 2018 5:14:00 PM

Conversational Micro-Moments.

Chatbots, Inspiration

There are two complementary trends in conversational interaction that are taking hold in Marketing and Customer Service organizations. First, consumers expect to be able to interact with brands in their channel and modality of choice. Historically, this has been through web, mobile, and email, but new forms of interaction are becoming increasingly standard. We now expect conversational experiences – either by voice or chat – to be an avenue of engagement between consumers and brands. As consumers move to interactions over voice (i.e. Alexa, Google Home or Siri) and chat (i.e. Facebook Messenger, WeChat, and text), brands need to implement solutions that meet consumers in these modalities.

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May 2, 2018 4:39:00 PM

3x Conversational AI - 3x Inspiration

Chatbots, Inspiration

Conversational Artifical Intelligence stands for a natural and intuitive dialog between you as a human and a computer program either via text or spoken language. What makes it intelligent is its ability to have persistent memory and multi-turn conversations across all touchpoints. In this way the user experience gets more satisfying and better overall. Once configured the centralized conversational AI can be deployed in various applications or devices, such as Facebook Messenger, Alexa Skills, Websites, Apps, end devices or robotics.

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Apr 30, 2018 4:40:00 PM

Getting started with chatbots

Chatbots, Inspiration

Chatbots are among the cutting-edge topics that various companies currently are discussing to implement. They can help your business stepping forward in marketing, sales, customer service, HR and in several other fields by making them a helpful and brilliant experience your customers will interact with. As people are using messenger apps more than social media networks the messenger app is now the new place to be - if you want to make it easy for your customers to get in contact with you.

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