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Dec 12, 2018 6:00:00 PM

Cognigy.AI 3.2 Released

Enterprise, Community, Product

After releasing Cognigy.AI 3.1 exactly three months ago, we spent time with our customers and partners evaluating what features would be important for them to truly realize their vision for Conversational AI.

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Dec 11, 2018 5:12:09 PM

The New Trusted Advisor in Insurance Sales

Inspiration, Chatbots, Voice

Key takeaway:
Use Conversational AI to bond with your customers and offer them unprecedented personalized service across all modern channels.

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Nov 27, 2018 10:16:20 AM

TDSE partners with Cognigy to bring Conversational AI to the Japanese Market

Pressemeldungen, Partner

Düsseldorf/Tokyo 27.11.2018 – Tecnos Data Science Engineering (TDSE), one of the leading data science and artificial intelligence companies in APAC, is today announcing a strategic partnership with Cognigy, leading provider of advanced conversational AI solutions. The two organizations are partnering to bring conversational AI to the Japanese market and deliver outstanding, conversational user experiences.

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Nov 22, 2018 8:00:00 AM

From FAQs to Process Automation

Inspiration, Chatbots

Enterprises typically address Frequently Asked Questions (FAQs) in their first Conversational AI project. FAQs prove to be the perfect launch pad for more complex Conversational AI interactions.

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Nov 16, 2018 11:15:46 AM

How to Use Alexa Presentation Language with Cognigy out of the box

Community, Product, Inspiration, Voice, Chatbots

Amazon recently introduced APL (Alexa Presentation Language). APL enables developers to build interactive and multimodal Skills that support screens. Thanks to the generic Alexa directive support built in to Cognigy, you can already leverage this new capability.

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Oct 16, 2018 10:00:00 PM

Cognigy brings Conversational AI to Twilio

In the news, Press releases, Product, Partner

Cognigy showcasing Voice and SMS Conversational AI at Twilio SIGNAL

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Oct 8, 2018 5:30:00 PM

The most individual user experience on Sitecore, powered by Conversational AI

In the news, Press releases
  • How Sitecore and Cognigy.AI Can Make Conversational AI And Virtual Assistants Work For You
  • How to move from personalization to individualization in your digital channels, leading to more effective engagement, increased conversions and higher transaction value

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Sep 14, 2018 11:21:16 AM

Wirecard and Cognigy facilitate smooth payments in conversational commerce

Wirecard, the global leader in innovation for digital financial technology and Cognigy, the leading provider of conversational AI software solutions, are introducing digital payment integration for conversations with chatbots. For the first time, online customers from Germany and the USA are able to complete the entire purchasing process, including checkout and payment, while carrying out a dialogue with a virtual sales consultant. With the integrated payment solution, the customer can pay via credit card, iDeal or PayPal.

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Sep 12, 2018 1:12:48 PM

Cognigy.AI 3.1 Released

Community, Enterprise, Pressemeldungen, In the news

Today, after months of hard work, we're releasing Cognigy.AI 3.1 - jam-packed with amazing features that continue to bolster Cognigy's position at the forefront of conversational AI.

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Aug 29, 2018 10:00:00 AM

Conversational AI in Marketing

Chatbots, Voice, Product, News

Marketers face the same challenges across all sectors:

  1. How to create the best customer experience along all parts of the customer journey and that across all possible engagement methods

  2. How to get customers the most relevant and personalized information at the right time

  3. How to optimize lead conversions or webshop/e-commerce revenue

Setting up such multichannel experiences is much easier with chatbots than with apps or websites.

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