Product News

On 3rd of June we released Cognigy.AI 3.3.2 with a number of bug fixes and new features. You can find the full release notes in our documentation.

Imagine you could get the latest status of a given Incident, by simply asking a conversational AI. Gone are the days of browsing endlessly through portals and intranets to find the correct information. 

Cognigy.AI now ships with an out-of-the-box integration for ServiceNow, a fully-fledged ITSM and digital workflow management solution that is used by more than 3000 organizations world-wide. ServiceNow is commonly used for all ITSM related processes like Incident and Problem Management and is also used to automate customer service processes.

Cognigy.AI's Webchat can be extended by embedding plugins - visual components of any kind which can be triggered from within your conversation flows. These plugins can be developed by anyone familiar with React, one of the most used JavaScript UI libraries for web and mobile development.

Today we’re proud to announce the release of Cognigy.AI 3.3 – the Conversational AI Platform. Jam-packed with new and exciting features, Cognigy continues to push the boundaries of what Conversational AI can look like.

Cognigy released version 1.0.0 of its Amazon Alexa Custom Module.

Today Cognigy released version 1.0 of its Microsoft Azure Cognitive Services Custom Module.

Today we release Cognigy.AI 3.2.4 with a number of bug fixes and improvements. Furthermore, we added the ability to use our User Interface in Spanish! You can find the full release notes in our documentation.

Today Cognigy released version 1.1 of its Salesforce Custom Module.