publication dateJul 8, 2021
reading time3 min

Improved voicebot handling with Cognigy.AI v4.6

written by: Sebastian Glock
Sebastian Glock is the Senior Technology Evangelist at Cognigy where he acts as a mediator between technology & business. He has advised top-tier companies in Europe and North America in digital projects and is a seasoned speaker at international conferences and events.
Cognigy.AI v4.6 comes with better support for business users designing voice experiences: Voice Gateway message are now part of if Interaction Panel and give a better overview of conversation meta data.
Under the hood, we also changed caching of core object used while processing user inputs - this leads to a huge performance improvement of the platform. 
Other new features & functions include:
  • Improved message styles in Webchat
  • Updated integrated WebchatWidget and some WebchatWidget plugins to the lates version v2.30.1
  • Removed auto-increment functionality for switch- (lookup) and if-node in the Flow Editor
  • Added an option to train Intents from the Flow list and Flow editor
  • Improved the way how our nlp services cache certain data which will improve their memory pressure
To learn more about these and other new features, check our Release Notes.
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